Sometimes we need to share the whole letter...."My name is Richard and my wife Pam and I have been dealing with CCW Insurance for most of our 46 married years.  Her Grandfather bought us to your agency shortly after we got married.  We have never been disappointed with your company’s attention to your customers and the attention to our policies and a look towards saving us money.

I am very happy to report Kristin carries on your fine company’s reputation.  We are renewing our auto insurance and she researched various companies’ policies and has saved us a substantial amount of money with new company.  She did the same service last year when we renewed our Homeowners Policy.

Your receptionist Deb gave me a great welcome when I came into the building.  She also continues to provide great service to your customers.  I just wanted to share my thoughts with you and give some support to your fine people. Best wishes and thank you!"