Need to File a Claim? It’s Easy!

When the unexpected happens, it's important to remain as calm as possible - and with CCW by your side, you're not alone. We're here to help you navigate the claim process from filling out forms to dealing with insurance adjusters.

One of the keys to a successful claim is to get the ball rolling right away and we're here to help you do just that! Click on the link below to find your insurance company to report your claim.

If you need to make a claim, please use the Claims Hotline contact information below.

Find your Insurance Company Quickly by Alphabetical Order here:

A B C F H I L M N P S T U Z

Once the insurance company is aware of the claim, they will assign an adjustor and will start the settlement process. They'll also let us know so we can monitor the process for you and make sure that the claim is being handled fairly.

Get your Claim Started:

There are several ways to get a claim started.

1. Of course, you can call us at 732.280.2800 or . . .

2. Email us at ccw@ccwinsurance.com. We monitor our email and Claims Hotline 24 hours a day 7 days a week or . . .

3. You can also report your claim directly to the insurance company that issued your policy.

CCW Extra: Claims Toolkit

Most importantly – even before reporting a claim – is to protect your property from further loss:

1. Take as many pictures of the damage as possible  – even a video would be helpful.

2. Protect your property from further damage – do whatever you have to – get an emergency repair crew out, call a plumber etc. – whatever you have to do to stop any further damage. The insurance company expects this of you (in fact, your insurance policy contract requires it) and as long as you have pictures of damage, the adjuster will be able to adjust the claim fairly.

3. Then, when you are able, report the claim so that an adjuster can be assigned and the process of getting you reimbursed for your loss will begin. . .

A

AIG
(formerly Chartis Private Client Group)
Click here or call 1-877-244-0304 or 1-888-760-9195

American Commerce Insurance Company)
ACIC is now MAPFRE Insurance
Click here or call their 24 Hour hotline 1-877-224-5677

American Strategic Insurance
Click here or call 1-866-ASI-LOSS (247-5677)

Andover Insurance Group
(Decker Associates handles their claims)
Click here or call 1.973.258.9300

B

Baystate Insurance
(Decker Associates handles their claims)
Click here or call 1.973.258.9300

C

Cabrillo Coastal Insurance
Click here or call 1-866-482-5246

Cambridge Insurance Company (Decker Associates handles their claims)
Click here or call 1.973.258.9300

Coastal Agents Alliance
Click here or call 1-800-239-0229

Cumberland Insurance Company
Click here or call 1-856-451-4050

F

Farmers of Flemington
Click here or call 1-800-842-5032
Emergency After Hours #1-866-631-9153

Foremost
Click here or call 1-800-527-3907

Franklin Mutual Insurance
Click here or call 1-800-842-0551

FTP
Click here or call 732-679-3700

H

Hagerty Insurance
Click here or call 1-888-220-9565

Harleysville Insurance is now Nationwide Insurance
Click here or call 1-800-892-8877

Hartford
Click here or call 1-800-243-5860

I

IFA Auto Insurance
Click here or call 1-877-2277

L

Lantana
Click here or call 1-888-724-7574
Emergency After Hours #877-667-8124

Liberty Mutual/Peerless
Click here or call 1-800-522-7152

M

MAPFRE Insurance
(previously American Commerce)
Click here or call 1-877-224-5677
or 1 (800) 222-2114

Mercury
Click here or call 1-800-503-3724

Merrimack Insurance 
(Decker Associates handles their claims)
Click here or call 1.973.258.9300

N

Narragansett Bay Insurance Company (NBIC)
Click here or call 1-800-343-3375 or 508-970-3930 or email claim info (include your phone #) to claims@nbic.com

Nationwide/Harleysville
Click here or call 1-800-892-8877

P

Peerless/Liberty Mutual
Click here or call 1-800-522-7152

Plymouth Rock Assurance
Click here or call 1-800-437-3535 or 1-877-725-6423

Progressive
Click here or call 1-800-274-4499

S

Safeco
1-800-332-3226

Selective Insurance
Click here or call 1-866-455-9969

Selective Flood
Click here or call 1-877-348-0552 OR email to floodclaims@selective.com

T

Travelers
Click here call 1-800-252-4633

U

United Property & Casualty (UPC)
Click here or call 1-888-CLM-DEPT (888-256-3378)

Z

Zurich
Click here or call 1-800-987-3373